Directory
Healthcare Providers
Cigna Healthcare
24 hours / Seven days a week
1-800-806-3052
Medicare Providers
AvMed
Enrollment & Premium Services
P.O. Box 569004
Miami, FL 33256-9942
Enrollment Telephone number:
1-800-835-6137, (TTY 711)
Post enrollment for Member Engagement Center:
1-800-782-8633, (TTY 711)
Cigna - Leon Medical Center Health Plans - Leon
Cares (HMO)
Customer Service
1-866-266-8917, (TTY 711)
7 days a week, 8 a.m. - 8 p.m.
Humana
P. O. Box 14330
Lexington, KY 40512
Enrollment Telephone number:
1-800-824-8242
Customer Telephone number (post enrollment):
1-866-396-8810
UnitedHealthcare
Customer Service (for all plans)
1-877-776-1466, (TTY 711)
7 days a week, 8 a.m. - 8 p.m. ET
Enrollment materials for UHC Medicare Supplement Plan should be returned to:
UnitedHealthcare® Enrollment Division
P. O. Box 105331
Atlanta, GA 30348-5331
Enrollment materials for UHC Part D Prescription Plan or Medicare Advantage Plan should be returned to:
UnitedHealthcare® Enrollment Department
P.O. Box 29675
Hot Springs, AR 71903 or
Fax to: 501-262-7070
Flexible Plan Providers
Dental Plans
Delta Dental
Mon - Fri, 8 a.m. to 9 p.m. ET
Customer Service: 1-800-693-2589
Multilingual Representatives are available.
UnitedHealthcare (UHC) Dental
Dental Member Services:
Mon - Fri, 7 a.m. to 10 p.m. CDT
1-800-955-4137
Vision Plans
Davis Vision
Customer Service: 1-800-999-5431
During Open Enrollment:
1-877-923-2847
Client Code: 4954
UnitedHealthcare (UHC) Vision
Customer Service:
Mon - Fri, 8 a.m. to 11 p.m. ET
Sat, 9 a.m. to 6:30 p.m. ET
1-800-638-3120
Legal Plans
ARAG® Legal Plan & ARAG SeniorAdvocate® Plan
Customer Care:
Mon - Fri, 8 a.m. to 8 p.m. ET
1-800-360-5567
Access Code: 10287mds
MetLaw Legal Plan & Senior Plan
Mon - Fri, 8 a.m. to 8 p.m. ET
1-800-821-6400
Access Code: 8900010
Short-Term & Long-Term Disability Plans
Hartford Life and Accident Insurance Company
Customer Service:
1-305-995-4889
To File a Claim:
1-800-741-4306
Medical Underwriting:
1-800-331-7234
Identity Theft Plans
ID Watchdog, Inc.
Customer Service:
24 hours / Seven days a week
1-866-513-1518
Hospital Indemnity Coverage
Life Insurance Co. of North America, a Cigna Company®
Customer Service / Claims:
Mon - Fri, 7 a.m. to 8 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)
Voluntary Life Insurance and Accidental Death & Dismemberment (AD&D)
MetLife Voluntary Life Claims
Customer Service:
Mon - Thurs, 8 a.m. to 4:30 p.m. ET
1-305-995-7029
Claims:
Mon - Thurs, 8 a.m. to 8 p.m. ET
Fri, 8 a.m. to 5 p.m. ET
1-800-638-6420, option #2
Flexible Spending Accounts (FSA)
TASC
Customer Service:
Mon - Thurs, 8 a.m. to 5 p.m. ET
1-800-422-4661
401(k)
VISTA 401(k) Plan
P.O. Box 1878
Tallahassee, Florida 32302-1878
Customer Service: 1-866-325-1278
Fax: 1-850-425-8345
IVR: 1-800-213-2310
E-mail: 401k@vista401k.com
Life Insurance
MetLife Group Life Claims
Customer Service:
Mon - Fri, 8 a.m. to 4:30 p.m. ET
1-305-995-7029
Claims:
Mon - Thurs, 8 a.m. to 8 p.m. ET
Fri, 8 a.m. to 5 p.m. ET
1-800-638-6420, option #2
Fax: 1-305-995-7190
Resources
Healthcare Blue Book
Helathcare Transparency Tool
1-877-498-6697
www.healthcarebluebook.com/cc/mdcps
Other
Important Phone #s
Miami-Dade County Public Schools
Office of Risk and Benefits Management
Automated Phone System:
Mon - Fri, 8 a.m. to 4:30 p.m. ET
1-305-995-7129
1-305-995-7130
Fax: 1-305-995-7190
Office of Retirement/Leave/
Unemployment
1-305-995-7090
Payroll Deduction Control
Automated Phone System:
Mon - Fri, 8 a.m. to 4:30 p.m. ET
1-305-995-1655
Fax: 1-305-995-71644
Enrollment Helpline:
1-305-995-2777
7 a.m. to 7 p.m. ET
Seven days a week
Benefits Inquiry:
FBMC Service Center
Mon - Fri, 7 a.m. to 7 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)
Office of Risk and Benefits Management
1501 N.E. 2nd Avenue, Suite 335
Miami, Florida 33101
Mon - Fri, 8 a.m. to 4:30 p.m. ET