Directory

Healthcare Providers

Cigna Healthcare

24 hours / Seven days a week

1-800-806-3052

www.cigna.com

 

Medicare Providers

AvMed

Enrollment & Premium Services

P.O. Box 569004

Miami, FL 33256-9942

Enrollment Telephone number:

1-800-835-6137, (TTY 711)

Post enrollment for Member Engagement Center:

1-800-782-8633, (TTY 711)

www.avmed.org

 

Cigna - Leon Medical Center Health Plans - Leon

Cares (HMO)

Customer Service

1-866-266-8917, (TTY 711)

7 days a week, 8 a.m. - 8 p.m.

 

Humana

P. O. Box 14330

Lexington, KY 40512

Enrollment Telephone number:

1-800-824-8242

Customer Telephone number (post enrollment):

1-866-396-8810

www.humana.com

 

UnitedHealthcare

Customer Service (for all plans)

1-877-776-1466, (TTY 711)

7 days a week, 8 a.m. - 8 p.m. ET

 

Enrollment materials for UHC Medicare Supplement Plan should be returned to:

UnitedHealthcare® Enrollment Division

P. O. Box 105331

Atlanta, GA 30348-5331

 

Enrollment materials for UHC Part D Prescription Plan or Medicare Advantage Plan should be returned to:

UnitedHealthcare® Enrollment Department

P.O. Box 29675

Hot Springs, AR 71903 or

Fax to: 501-262-7070

 

 

Flexible Plan Providers

Dental Plans

Delta Dental

Mon - Fri, 8 a.m. to 9 p.m. ET

Customer Service: 1-800-693-2589

Multilingual Representatives are available.

www.deltadentalins.com/mdcps

 

UnitedHealthcare (UHC) Dental

Dental Member Services:

Mon - Fri, 7 a.m. to 10 p.m. CDT

1-800-955-4137

www.myuhcdental.com

 

Vision Plans

Davis Vision

Customer Service: 1-800-999-5431

During Open Enrollment:

1-877-923-2847

Client Code: 4954

www.davisvision.com

 

UnitedHealthcare (UHC) Vision

Customer Service:

Mon - Fri, 8 a.m. to 11 p.m. ET

Sat, 9 a.m. to 6:30 p.m. ET

1-800-638-3120

 

Legal Plans

ARAG® Legal Plan & ARAG SeniorAdvocate® Plan

Customer Care:

Mon - Fri, 8 a.m. to 8 p.m. ET

1-800-360-5567

www.araglegalcenter.com

Access Code: 10287mds

 

MetLaw Legal Plan & Senior Plan

Mon - Fri, 8 a.m. to 8 p.m. ET

1-800-821-6400

info.legalplans.com

Access Code: 8900010

 

Short-Term & Long-Term Disability Plans

Hartford Life and Accident   Insurance Company

Customer Service:

1-305-995-4889

To File a Claim:

1-800-741-4306

Medical Underwriting:

1-800-331-7234

www.thehartfordatwork.com

 

 

Identity Theft Plans

ID Watchdog, Inc.

Customer Service:

24 hours / Seven days a week

1-866-513-1518

www.idwatchdog.com

 

Hospital Indemnity Coverage

Life Insurance Co. of North America, a Cigna Company®

Customer Service / Claims:

Mon - Fri, 7 a.m. to 8 p.m. ET

1-855-MDC-PS4U (1-855-632-7748)

 

Voluntary Life Insurance and Accidental Death & Dismemberment (AD&D)

MetLife Voluntary Life Claims

Customer Service:

Mon - Thurs, 8 a.m. to 4:30 p.m. ET

1-305-995-7029

 

Claims:

Mon - Thurs, 8 a.m. to 8 p.m. ET

Fri, 8 a.m. to 5 p.m. ET

1-800-638-6420, option #2

 

Flexible Spending Accounts (FSA)

TASC

Customer Service:

Mon - Thurs, 8 a.m. to 5 p.m. ET

1-800-422-4661

www.tasconline.com

 

401(k)

VISTA 401(k) Plan

P.O. Box 1878

Tallahassee, Florida 32302-1878

Customer Service: 1-866-325-1278

Fax: 1-850-425-8345

IVR: 1-800-213-2310

E-mail: 401k@vista401k.com

www.vista401k.com

 

Life Insurance

MetLife Group Life Claims

Customer Service:

Mon - Fri, 8 a.m. to 4:30 p.m. ET

1-305-995-7029

Claims:

Mon - Thurs, 8 a.m. to 8 p.m. ET

Fri, 8 a.m. to 5 p.m. ET

1-800-638-6420, option #2

Fax: 1-305-995-7190

Resources

Healthcare Blue Book

Helathcare Transparency Tool

1-877-498-6697

www.healthcarebluebook.com/cc/mdcps

 

Other

Important Phone #s

Miami-Dade County Public Schools

Office of Risk and Benefits Management

Automated Phone System:

Mon - Fri, 8 a.m. to 4:30 p.m. ET

1-305-995-7129

1-305-995-7130

Fax: 1-305-995-7190

 

Office of Retirement/Leave/

Unemployment

1-305-995-7090

 

Payroll Deduction Control

Automated Phone System:

Mon - Fri, 8 a.m. to 4:30 p.m. ET

1-305-995-1655

Fax: 1-305-995-71644

 

Enrollment Helpline:

1-305-995-2777

7 a.m. to 7 p.m. ET

Seven days a week

Enrollment Website:

www.dadeschools.net

"2018 Open Enrollment"

Benefits Inquiry:

FBMC Service Center

Mon - Fri, 7 a.m. to 7 p.m. ET

1-855-MDC-PS4U (1-855-632-7748)

Office of Risk and Benefits Management

1501 N.E. 2nd Avenue, Suite 335

Miami, Florida 33101

Mon - Fri, 8 a.m. to 4:30 p.m. ET